Decided 1.5 Vistas Walked back officially acknowledged Jan 16, 1997 their #4 worst decided on record

It looks like you're trying to work; would you like to be watched?

Office 97 shipped the Office Assistant, an uninvited paperclip, on by default

↳ caused by Office 97

One of only 20 things they have ever fully walked back.

The market's verdict: +15.1% on MSFT in the week after.

Status: Walked back. Who could have seen this coming?

What actually happened

Office 97 arrived on January 16, 1997 with a new coworker: a cartoon paperclip named Clippit who observed your typing and interrupted with unsolicited advice, most famously guessing that you were writing a letter. There was no polite way to explain that the letter was fine and the company was not. Microsoft made the Assistant optional in Office XP, advertised that fact as a feature, and then removed it entirely in Office 2007. It took ten years and two product cycles to close the paperclip. Clippy now appears in nostalgic marketing, which is exactly what he would have wanted.

This one is officially acknowledged.

They did it more than once

Later, again: Windows now screenshots everything you do. For you. Definitely for you. (May 2024)

The dream of a helpful watcher never died; it just got a camera. Twenty-seven years later.

Before that: Microsoft Bob charged $99 to replace your desktop with a cartoon living room (Mar 1995)

The social interface school of design graduates its second class, two years later.

Links

↳ caused by Office 97

Timeline

  • Jan 16, 1997 Announced Microsoft announced it.
  • Jan 30, 2007 Walked back Office 2007 shipped with no Office Assistant at all.