Killed 0.7 Vistas Stood by it officially acknowledged Oct 21, 2024 their #7 worst kill on record

The $1,500 Surface Duo got one upgrade and a pat on the head

Surface Duo line ended support with a single Android OS upgrade each

The market's verdict: +2.0% on MSFT in the week after.

Status: Stood by it. Working as intended™

What actually happened

The Surface Duo launched in September 2020 at $1,399 and the Duo 2 a year later at $1,499, and both received exactly one Android version upgrade each, to 12L, before Microsoft went quiet. The original Duo reached end of servicing in 2023; the Duo 2 got its final security update in October 2024, ahead of an October 21 end of support. There was no Duo 3 and no announcement, just a support page that stopped getting new entries. A premium device with a three year promise and a two year memory, discontinued in silence, which at least spared everyone a funeral.

This one is officially acknowledged.

Links

↳ caused by Surface Duo 2 (end of support October 2024)

Timeline

  • Oct 21, 2024 Stood by it Microsoft stood by it.